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Cloud Sync & Backup

Your Data is Safe. Always.

Automatic backup. Real-time sync. Instant recovery.

ParcelPOS combines offline-first reliability with cloud backup security. Your data syncs to the cloud automatically when internet is available, keeping your restaurant data safe from device loss, damage, or theft.

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Losing Your Restaurant Data is Not a Risk You Can Take

One dropped phone, one failed hard drive, or one stolen tablet - and months of restaurant data, customer records, and financial history vanish.

  • 1Device theft or damage means losing all order history, customer data, and financial records permanently
  • 2Manual backups are forgotten - restaurant staff never remember to take regular data backups
  • 3Multiple devices at a restaurant show different data because there is no synchronisation between them
  • 4Restoring data on a new device after a crash requires technical knowledge most restaurant staff do not have
  • 5Owners cannot access their restaurant data remotely when they are away from the premises

Automatic Cloud Backup That You Never Have to Think About

ParcelPOS syncs your data to secure cloud servers whenever internet is available. If you lose a device, log into a new one and your entire restaurant - menu, orders, customers, and settings - is restored in minutes.

Solved with ParcelPOS
Solved with ParcelPOS
Solved with ParcelPOS
Solved with ParcelPOS
Solved with ParcelPOS

Cloud Sync & Backup — Key Capabilities

Everything you need, built into one powerful system.

Automatic Sync

Data syncs to the cloud in the background without any action from your staff. Whenever the device has internet, new orders and changes are uploaded automatically.

Multi-Device Sync

Use ParcelPOS on multiple tablets or phones. Orders placed on one device appear on all others. Tables, KOTs, and bills stay in sync across your team.

Instant Data Recovery

Lost or damaged your device? Log into ParcelPOS on a new phone and your complete data is restored from the cloud. No technical knowledge needed.

Encrypted Transfer

All data transmitted between your device and the cloud is encrypted using industry-standard HTTPS. Your financial data and customer information are protected in transit.

Selective Sync

Control what syncs to the cloud. Critical data like orders and bills sync automatically. Large data like detailed logs can be synced on WiFi only to save mobile data.

Sync Status Dashboard

See exactly when the last sync happened, how much data is pending upload, and whether any sync errors need attention. Full transparency into your backup status.

How Cloud Sync & Backup Works

1

Enable Cloud Sync

Create your ParcelPOS account and enable cloud sync in settings. Your existing data begins uploading to the cloud immediately.

2

Work Normally

Continue using ParcelPOS as usual. In the background, new orders, menu changes, and customer data sync to the cloud whenever internet is available.

3

Recover Anytime

If you need to set up a new device, log in with your account and select 'Restore Data'. Your complete restaurant data is downloaded and ready to use within minutes.

Frequently Asked Questions

No. ParcelPOS syncs only changed data, not the entire database every time. A typical day of restaurant orders uses 1-5 MB of sync data. You can also configure sync to work only on WiFi if you want to avoid mobile data usage entirely. The app does not sync images or large files unless explicitly needed.
Incomplete syncs are resumed automatically when internet returns. ParcelPOS uses transactional sync - data is either fully uploaded or not at all, preventing partial or corrupted data on the server. Your local data is never affected by sync failures.
A typical restaurant's data (menu, orders, customers, and settings) restores in 2-5 minutes on a good internet connection. The app is usable immediately while historical data downloads in the background. You can start taking orders within minutes of setting up a new device.
Yes. Data is stored on secure servers with encryption at rest and in transit. Access is authenticated with your account credentials. We use industry-standard cloud infrastructure to ensure your restaurant data is protected against unauthorised access, loss, and corruption.
Yes. With cloud sync enabled, multiple devices can operate simultaneously. A waiter's phone and the billing counter's tablet both show the same orders and table statuses. Changes on one device reflect on others within seconds when both are online.
Cloud sync is entirely optional. ParcelPOS works fully offline without ever connecting to the cloud. However, without sync, you will not have automatic backups, multi-device support, or remote data access. We strongly recommend enabling sync for data safety, even if you only connect to WiFi once a day.

Explore More Features

Offline POS

Works fully offline - cloud sync is a safety net, not a dependency.

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Multi-Outlet Management

Sync data across branches for centralised management.

Learn more

Reports & Analytics

Access reports from any synced device, including your personal phone.

Learn more

Ready to Transform Your Restaurant?

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