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QR Code Ordering

Let Customers Order from Their Phone

Scan. Browse. Order. No app download needed.

Place a QR code on each table. Customers scan with their phone camera, see your full menu, and place orders directly. The order flows to your POS and kitchen printer instantly - reducing waiter dependency and speeding up service.

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Waiting for a Waiter is Costing You Orders

Every minute a customer waits to place an order is a minute they might decide to skip an appetiser, skip a drink, or leave a poor review.

  • 1Customers wait 5-10 minutes for a waiter during busy hours, leading to frustration and poor reviews
  • 2Physical menus are expensive to reprint and often outdated with wrong prices or unavailable items
  • 3Waiters cannot handle all tables simultaneously during peak times, resulting in missed orders and slow service
  • 4Post-COVID customers prefer contactless ordering but most Indian restaurants have not adopted it yet
  • 5Language barriers between customers and waiters lead to wrong orders, especially in tourist areas

Your Menu on Every Customer's Phone

Generate unique QR codes for each table. Customers scan and get a mobile-optimised menu with categories, images, descriptions, and prices. They place orders that appear directly on your POS with the table number - no waiter needed for order taking.

Solved with ParcelPOS
Solved with ParcelPOS
Solved with ParcelPOS
Solved with ParcelPOS
Solved with ParcelPOS

QR Code Ordering — Key Capabilities

Everything you need, built into one powerful system.

Table-Specific QR Codes

Each table gets its own QR code that identifies the table number. When a customer orders, the order is automatically tagged to the correct table in your POS.

Mobile-Optimised Menu

Customers see a clean, fast-loading menu on their phone with categories, item descriptions, prices, and veg/non-veg tags. No app download required - works in any browser.

Real-Time Menu Sync

When you update prices or mark items as out of stock in your POS, the QR menu updates instantly. Customers always see the current, accurate menu.

Direct to Kitchen

Orders placed via QR go directly to your POS and kitchen printer. The workflow is identical to waiter-placed orders - KOT prints, table status updates, and billing works the same.

No App Download

Customers simply scan the QR with their phone camera and the menu opens in their browser. Zero friction. Works on any smartphone - Android or iPhone.

How QR Code Ordering Works

1

Generate QR Codes

ParcelPOS generates a unique QR code for each table. Print them as tent cards or stickers and place them on your tables.

2

Customers Scan & Order

Guests scan the QR with their phone, browse the menu, add items to their cart, and submit the order. No registration or app download needed.

3

Order Flows to Your POS

The order appears on your POS screen with the table number, KOT prints in the kitchen, and the table status updates. Handle billing normally when the meal is done.

Frequently Asked Questions

No. The QR code opens a web-based menu in the customer's default browser. It works on all smartphones without any app installation. This is important because customers will not download an app just to order food at your restaurant - the frictionless browser experience means higher adoption.
No. QR ordering reduces the workload on waiters, especially during peak hours. Waiters spend less time taking orders and more time delivering food and providing personal attention. Some customers will still prefer ordering through a waiter, and that works exactly as before.
Waiters can always take orders manually on the POS. QR ordering is an additional channel, not a replacement. For customers who face issues, your staff assists as they normally would. Most smartphone users in India are already familiar with QR scanning from UPI payments.
Currently, QR ordering is focused on order placement. Payment is handled at the table by the waiter using the POS system, supporting all methods including cash, UPI, and cards. This keeps the billing process under your control and avoids payment gateway fees on every order.
Yes. The QR menu uses the same menu data already in your POS - categories, items, variants, add-ons, and prices. There is no separate menu to manage. When you update anything in ParcelPOS, the QR menu reflects the changes immediately.
The QR menu displays your restaurant name and follows a clean, professional design optimised for mobile screens. The focus is on fast loading and easy navigation rather than heavy customisation, ensuring every customer has a smooth ordering experience regardless of their phone model or internet speed.

Explore More Features

Menu Management

Your POS menu powers the QR ordering experience automatically.

Learn more

KOT Management

QR orders print as KOTs in the kitchen, just like waiter orders.

Learn more

Table Management

QR orders are linked to specific tables via unique QR codes.

Learn more

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