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Takeaway and Delivery POS

Fast Takeaway Billing and Delivery Management

Takeaway & Delivery POS

Process takeaway orders in seconds with quick billing mode. Track delivery orders from placement to dispatch. Maintain a customer database for repeat orders and build loyalty. ParcelPOS handles high-volume takeaway and delivery operations without breaking a sweat.

Key Benefits

Quick Billing for Takeaway

Speed input mode lets your cashier punch orders incredibly fast. Search items, add to cart, and generate the bill in under 30 seconds. Perfect for busy takeaway counters during lunch and dinner rush.

Customer Database

Save customer phone numbers and addresses. When a regular customer calls, pull up their details instantly. View past orders for quick reordering. Build a loyal customer base with personalized service.

Delivery Order Tracking

Track every delivery order from the moment it is placed to when it is dispatched. Assign delivery staff, note delivery addresses, and mark orders as delivered. Complete visibility into your delivery pipeline.

Aggregator Integration

Receive orders from Swiggy and Zomato directly in your POS. No need to manage separate tablets. All orders, whether walk-in, phone, or aggregator, flow into a single unified system.

How It Works

1

Customer Places Order

Walk-in customer at the counter, phone call, or aggregator order. Select "Takeaway" or "Delivery" as the order type. Add customer details if needed for delivery or loyalty tracking.

2

Quick Order Entry

Use speed input to add items rapidly. Browse categories, search by name, or use favorites. Add variants (size, spice level) and addons (extra cheese, drinks) with a few taps.

3

KOT to Kitchen and Billing

Send the KOT to the kitchen with packing instructions. The kitchen knows it is a takeaway order and packs accordingly. Generate the GST bill and accept payment while the food is being prepared.

4

Dispatch and Complete

For takeaway, hand over the packed order with the receipt. For delivery, assign a delivery person, note the address, and mark as dispatched. Track until delivered and mark complete.

Key Features

Built specifically for this workflow.

Speed Input Mode

Designed for high-volume takeaway counters. Search and add items with minimal taps. The interface is optimized for speed, reducing order entry time to under 30 seconds for typical orders.

Customer Quick Lookup

Enter a phone number to pull up customer history instantly. See their past orders, favorite items, and delivery addresses. Reorder previous meals with one tap.

Packing Instructions on KOT

Takeaway and delivery KOTs are clearly marked with packing instructions. The kitchen can differentiate between dine-in and takeaway at a glance. Add special instructions per item.

Delivery Staff Assignment

Assign orders to delivery personnel from within the app. Track which orders are pending dispatch, in transit, and delivered. View delivery-wise performance at the end of the day.

Multi-Payment Support

Accept cash, UPI, cards, and digital wallets. For delivery orders, mark payment as COD or prepaid. Split payments across multiple methods for customer convenience.

Swiggy and Zomato Orders

Receive aggregator orders directly in ParcelPOS. No separate tablet management. All orders appear in your unified order list with the platform clearly indicated.

Frequently Asked Questions

Yes. ParcelPOS is built for speed. The native app with local database responds instantly without any server delays. Speed input mode and favorites are specifically designed for rapid order entry during peak hours. Many of our users process 100+ takeaway orders daily.
Yes. You can create delivery orders with customer address, assign delivery staff, and track order status from placement to delivery. The system maintains a clear pipeline view of all active delivery orders.
ParcelPOS connects to Swiggy and Zomato APIs. When an order comes in on these platforms, it appears automatically in your ParcelPOS order list. You can accept, prepare, and mark orders as ready for pickup from a single interface.
Yes. ParcelPOS stores customer phone numbers, names, addresses, and complete order history. When a returning customer contacts you, their details auto-populate. You can also view their most ordered items for quick reordering.
The billing process is similar, but takeaway orders are marked specifically as takeaway on the receipt and KOT. Some restaurants apply different tax rules for takeaway vs dine-in. ParcelPOS lets you configure these separately if needed.

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