Effortless Dine-in Ordering for Busy Restaurants
Dine-in Ordering System
Manage tables, take orders, print KOTs, and settle bills seamlessly. ParcelPOS gives your staff a modern, touch-friendly interface that works even without internet. From a 10-table family restaurant to a 100-cover fine dining space, streamline your entire dine-in workflow.
Key Benefits
Visual Table Management
See your entire restaurant floor at a glance. Color-coded tables show occupied, available, and billing-pending status. Drag to arrange tables, create multiple floors, and assign sections to staff.
Instant KOT to Kitchen
Orders go directly to the kitchen printer the moment your waiter taps "Send KOT". No more running to the kitchen with handwritten chits. Separate KOTs for kitchen and bar ensure each section gets only their items.
Flexible Table Operations
Merge tables when a large group arrives. Split a table when guests want separate bills. Transfer orders between tables when customers move. All operations take just a few taps.
Works Without Internet
Your dine-in operations never stop. Take orders, print KOTs, generate bills, and accept payments entirely offline. Perfect for restaurants in areas with unreliable connectivity.
Multi-Device Tableside Ordering
Equip each waiter with a phone or tablet. They take orders tableside and send to kitchen instantly. Multiple devices sync in real-time, so the cashier sees every order as it happens.
Faster Table Turnover
Quick billing, split payments, and instant KOTs mean less waiting for your guests. Faster service leads to higher table turnover and more revenue per shift.
How It Works
Set Up Your Floor Plan
Create your restaurant layout in ParcelPOS. Add floors, define table positions, and assign table numbers. Your visual floor plan is ready in minutes. Add sections and assign staff to specific areas.
Take Orders Tableside
When guests are seated, tap the table to start an order. Browse categories, search items, add variants and addons, and send the KOT to the kitchen. The whole process takes seconds.
Kitchen Prepares and Updates
The kitchen receives the KOT instantly via printer or kitchen display. As items are prepared, the status updates in real-time. Waiters can check order progress from their device.
Bill and Settle
When guests are ready to leave, generate the bill with one tap. Apply discounts if needed, split the bill if requested, and accept payment via cash, UPI, card, or a combination. Print or share the GST-compliant invoice.
Key Features
Built specifically for this workflow.
Floor Plan Builder
Drag and position tables on a visual canvas. Support for multiple floors and sections. Tables display real-time status with color coding: available (green), occupied (orange), and bill pending (red).
Smart KOT Routing
Configure separate printers for kitchen and bar. KOTs are automatically routed based on item category. Reprint, cancel, or modify KOTs with full audit tracking.
Table Merge, Split, and Transfer
Merge two or more tables into a single order for large groups. Split a table into separate bills for individual guests. Transfer an entire order to a different table without re-entering items.
Running Order Display
View all active tables with their current order value, time elapsed, and items ordered. Identify long-running tables at a glance and prioritize service accordingly.
Waiter-wise Order Tracking
Each order tracks which staff member created it. View waiter-wise sales, order counts, and performance from the reports section. Assign tables to specific waiters for accountability.
Quick Item Search and Favorites
Search menu items by name instantly. Mark frequently ordered items as favorites for one-tap ordering. Speed input mode for experienced staff who know item codes.
Frequently Asked Questions
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