Digital Kitchen Display: From Paper KOTs to Smart Screens
Kitchen Display System (KDS)
Transform your kitchen operations with ParcelPOS Kitchen Display System. Orders appear on screen the moment they are placed. Track preparation status, manage priorities, and eliminate the chaos of paper KOTs. Pair with thermal printers for a hybrid approach that suits your kitchen workflow.
Key Benefits
Real-Time Order Display
Orders appear on the kitchen screen within seconds of being placed by the waiter. No delays, no lost KOTs, no illegible handwriting. The kitchen sees exactly what needs to be prepared, immediately.
Order Priority Management
See the age of each order at a glance. Orders that have been waiting longer are highlighted. Rush orders are flagged prominently. Your kitchen team always knows what to prepare first.
Preparation Status Tracking
Mark items as "Preparing" and "Ready" with a single tap. Waiters see the status update on their device in real-time. They know exactly when to go to the kitchen to pick up the food.
Reduced Errors and Waste
Digital KOTs eliminate misread orders, lost paper chits, and duplicate preparations. Every item is clearly displayed with its variants, addons, and special instructions. Accuracy means less food waste.
Separate Station Display
Configure separate displays for different kitchen stations. The hot kitchen sees only their items, the cold station sees salads and desserts, and the bar sees only drinks. Each station focuses on what matters to them.
How It Works
Set Up Kitchen Display
Install ParcelPOS on a tablet or screen in the kitchen. Configure it as a Kitchen Display device. Assign which item categories should appear on this display. Connect multiple displays for different stations.
Orders Flow Automatically
When a waiter sends a KOT from their device, items instantly appear on the appropriate kitchen display. Each order shows the table number, order type, items, quantities, variants, addons, and any special instructions.
Kitchen Prepares and Updates
Kitchen staff tap items as they start preparing them. When an item is ready, they mark it as done. The display updates, and the waiter is notified on their device that the food is ready for pickup.
Complete and Review
Once all items for an order are marked ready, the order moves to the completed section. At the end of the shift, review preparation times and kitchen performance metrics.
Key Features
Built specifically for this workflow.
Live KOT Feed
A continuously updating feed of all active KOTs. New orders appear at the top with visual and optional audio alerts. Orders are grouped by table and order type for clarity.
Order Age Timer
Each order displays a timer showing how long it has been waiting. Color-coded indicators show orders within normal time (green), approaching target (yellow), and overdue (red).
Category-Based Routing
Route items to specific kitchen displays based on their category. Starters to the cold station, main course to the hot kitchen, beverages to the bar. Each screen shows only relevant items.
Hybrid KOT Support
Use digital displays alongside thermal printer KOTs. Configure both for redundancy, or use printers as backup. The system supports a fully digital, fully printed, or hybrid workflow.
Modification Alerts
When a waiter modifies an order (adds items, cancels items, changes instructions), the kitchen display shows a clear visual alert highlighting exactly what changed. No confusion about updates.
Performance Analytics
Track average preparation time by item, category, and time of day. Identify bottlenecks in your kitchen. Use data to optimize station staffing and menu preparation processes.
Frequently Asked Questions
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